Frequently asked questions (Students, Parents and Guardians)

How can I find office 365 applications including your MS Teams and outlook client?

  1. Type Office.com in your address bar

2. Click on Sign in (top right hand corner). Enter your school credentials (e.g. iLearn).

How to install MS Teams on your laptop, tablet or mobile phone?

  1. Type Office.com in your address bar

2. Click on Sign in (top right hand corner). Enter your school credentials (e.g. iLearn).

3. You may also wish to download MS Teams on your laptop or mobile phone. After you download MS Teams, do not forget to sign in with your school account (not personal email e.g. gmail, yahoo, live etc)

How can I find an email sent by my teacher?

In the address bar of your browser (Microsoft Edge, Chrome etc) type outlook.com. Sign in with your school account (e.g. iLearn in the case of state schools).

How can I join a classroom with a code?

How can I send a homework to my teacher using MS Teams?

  1. Move to the  Teams section of the side-bar and select your classroom. You may wish to go to  Assignments section on the right hand side of your Microsoft teams and navigate to your assignment from there.
  2. Navigate to the Assignments tab, or find your latest homework.
  3. Follow the teacher’s instruction. You may be requested to download a file from the reference material.
  4. Once your homework is ready, move to the My work section (bottom) and select the + Add work button. Some teachers may allow you to edit file directly online from the reference materials.
  5. Once you are ready remember to click Hand in.

How can I complete a homework if I have to upload a document?

How can I complete a homework if I don’t have to upload a document?

How can I edit a PDF in class notebook?